ReservationsGuests are encouraged to reserve their spa arrangements in advance to ensure appointment times. A Credit Card is required to secure the appointment. The total amount of services scheduled will be charged in full for guests who are “no show” or fail to cancel their reservation within a 48-hour time period. Appointments missed by 15 minutes or more are cancelled and charged in full. Prices are subject to change without notice.
- Eqiquette: In order to provide a serene and tranquil atmosphere, we ask that you turn off your cell phone and leave all electronics at home.
- Arrival: Please arrive 30 minutes prior to your schedules appointment, allowing enough time to enjoy our amenities. As a courtesy to all of our guests your treatment will end as schedules so that the next guest may begin on time.
- Apparel: The spa provides robes, slippers and locker room amenities. Please arrive comfortably dressed, but do not bring valuables. We will not be held responsible for lost or stolen items. No additional clothing or towels are required and large gym bags are not permitted in the sanctuaries. For Hydro Therapy Treatments please bring your bathing suit.
- Children: We love children. However, for the relaxation of all our clients we kindly ask that children not accompany you during your treatments. Contact our front desk regarding treatments for adolescents and young adults.
- Gratuities: Gratuities are not included in the price of spa services. In appreciation for outstanding service, gratuities may be given to the staff at your discretion.
- Returns/Exchanges: A return/exchange will be made on unopened merchandise within 30 days of the original purchase date accompanied by the original receipt.